Using Labels

Introduction

How do you create a label for your Zivver conversations in the Zivver WebApp? Labels help you keep conversations organized based on topic or importance.

Creating Labels

  1. Open the WebApp.
  2. Click the local_offer icon on the left.
    The left sidebar opens.
  3. Click Labels expand_more.
  4. Click add Add label.
    A new window opens.
  5. Enter a value for Label name.
  6. Choose a color.
  7. Click .

Adding Labels to Conversations

  1. Open the WebApp.
  2. Go to the desired conversation.
  3. Click .
  4. Click local_offer Edit labels.
  5. Select the desired label.
  6. Click .
    The label has been added to the conversation. You can add multiple labels to a conversation.

Finding Conversations with a Specific Label

  1. Open the WebApp.
  2. Click the local_offer icon on the left.
    The left sidebar opens.
  3. Optional: Click Labels expand_more if the list is still collapsed.
  4. Click the label for which you want to view conversations.
    All conversations with this label will be displayed.