Access a functional account in the Zivver WebApp

How to switch to a functional account in the Zivver WebApp? Do you not have access to a functional account? Then, speak to the service desk in your organization.

Switch to a functional account

  1. Log in to the WebApp.
  2. Click your profile photo person_pin at the top right of your screen.
    The functional account is under your personal account.
  3. Click the account to change to the functional account mailbox.

You can now read the conversations and send messages on behalf of that functional account. If you want to change back, click the profile photo again.

Do you use the Zivver Office Plugin? You are automatically logged in for the functional account. If not, speak to your the service desk.

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