Access a functional account in the Zivver WebApp

1 Introduction

This document explains how to switch to a functional account. Do you not yet have access to a functional account? Then contact the service desk within your organization.

Switch to a functional account

  1. Log in to the WebApp.
  2. Click your profile photo person_pin at the top right of your screen.
    The functional account is under your personal account.
  3. Click the account to switch to the functional account mailbox.

You can now read the conversations and send messages on behalf of the functional account. You can always switch back by clicking on the profile photo in the top right of your screen.

Do you use the Zivver Office Plugin? You are automatically logged in for the functional account. Contact the service desk if this is not the case.

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