Introduction

How to set up an extra login method for your account with the Microsoft Authenticator app. You set up an extra login method to provide additional security for your account and your messages.

Install an Authenticator app on your smartphone

1. Open the App Store (iOS) or Google Play Store (Android) on your smartphone.
2. Search for Microsoft Authenticator.
3. Install the Microsoft Authenticator app.

Set up an additional login method

To link the Authenticator app to your Zivver account, first take the following steps on your computer.

1. Open your browser.
2. Log in to the WebApp.
3. Click Settings at the bottom left of your screen.
4. Click security Security.
5. Click the Setup button next to Two-factor authentication for your account (2FA).
   A new window opens.
6. Enter your password.
7. Click Verify.
8. Click Next.
9. Select the Authenticator App (recommended) option.
10. Click Next.

Note

Do you want to set up the Authenticator app on multiple smartphones? Save the code that is currently displayed on your screen. You will need it to set up the Authenticator app on multiple smartphones. This can be useful if you share an account with multiple colleagues.

Perform the steps of one of the options below on your smartphone.

Option 1: Scan a QR code

1. Open the Microsoft Authenticator app.
2. Tap the plus icon in the top right corner.
3. Tap Other (Google, Facebook, etc.).
4. If prompted, allow the app to access your camera.
5. Scan the QR code shown on your computer screen.
   The account is now added to the Microsoft Authenticator app.

Option 2: Enter the secret manually

1. Open the Microsoft Authenticator app.
2. Tap the plus icon in the top right corner.
3. Tap Other (Google, Facebook, etc.).
4. If prompted, allow the app to access your camera.
5. Tap Or enter a code manually.
6. Enter the Account name.
7. Enter the your key from your computer screen.
8. Tap Finish.
   The account is now added to the Microsoft Authenticator app.

Go back to your computer to finish the setup.

1. Click Next.
2. Enter the code from the Microsoft Authenticator app.
3. Click Next.
   You will see a screen with backup codes. These are important in case your phone is unavailable. You can use a backup code instead of an SMS code if you are unable to receive one.
4. Click Download.
5. Choose a secure location to save the backup codes.
   You have successfully set up an additional login method for your account.

Tip

Save the backup codes somewhere secure. You will need them to log in when the Microsoft Authenticator app is not available.

Log in with the Microsoft Authenticator app

1. Log in to the WebApp.
   You are asked to enter the code from the Authenticator app.
2. Open the Microsoft Authenticator app on your smartphone.
3. Enter the 6-digit code shown under your account.
4. Click Verify.
   You are now logged into the WebApp with your Zivver account.