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I have a Zivver account

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Help Center >  I have a Zivver account >  2FA Setup with Google Authenticator

2FA Setup with Google Authenticator

Introduction

How to set up an extra login method for your account with the Google Authenticator app. You set up an extra login method to provide additional security for your account and your messages.

Install an Authenticator app on smartphone

  1. Open the App Store (iOS) or Google Play Store (Android) on your smartphone.
  2. Search for Google Authenticator.
  3. Install the Google Authenticator app.

Set up an additional login method

To link the Authenticator app to your Zivver account, first take the following steps on your computer.

  1. Open your browser.
  2. Log in to the WebApp.
  3. Click manage_accounts Settings at the bottom left of your screen.
  4. Click security Security.
  5. Click the Setup button next to Two-factor authentication for your account (2FA).
    A new window opens.
  6. Enter your password.
  7. Click Verify.
  8. Click Next.
  9. Select the Authenticator App option.
  10. Click Next.
Do you want to set up the authenticator app on multiple smartphones? Then you must save the code you have just received. You will need the code that’s currently displayed on the screen to set the Authenticator app on multiple smartphones. This can be useful if you share an account with multiple colleagues.

Performe the steps of one of the options below on your smartphone.

Option 1: Scan a QR code

  1. Open the Google Authentocator app.
  2. Click the plus button in the bottom right corner.
  3. Clck Scan QR code photo_camera.
  4. If asked, allow the Google Authenticator app access to the camera.
  5. Scan the QR code on your computer screen.
    The account is now added to the Google Authenticator app.

Option 2: Enter the secret

  1. Open the Google Authentocator app.
  2. Click the plus button in the bottom right corner.
  3. Click Enter setup key keyboard.
  4. Enter the Account name.
  5. Enter your key from your computer screen.
  6. Under Type of key choose Time based.
  7. Click the Add button.
    The account is now added to the Google Authenticator app.

Go back to your computer to finish the setup.

  1. Click Next.
  2. Enter the code from the Google Authenticator app.
  3. Click Next.
  4. Click Download.
  5. Choose a safe location for the backup codes.
    You have successfully set up an additional login method for your account.
Save the backup codes somewhere secure. You use these codes to log in when the Google Authenticator app is not available.

Log in with the Google Authenticator app

  1. Log in to the WebApp. You are asked to enter the code from the Authenticator app.
  2. Open the Google Authenticator app on your smartphone.
  3. Enter the 6-digit code that is shown under the account.
  4. Click Verify.
    You have logged into the WebApp with your Zivver account.

Updated on 2024-10-02