Introduction

The Proof of delivery report has two main purposes:

• to inform the sender of a message what the status is of the delivery of their (notification) message.
• to provide the sender of a message with detailed information on the delivery process of their message

In some cases, the report will also show whether the message was opened or not.

View the proof of delivery report

To view a report, you should first make sure you are logged in to the Zivver WebApp. Then

1. Click in the left panel on a conversation
2. In one of the messages that you have sent in the conversation, click the more more_vert icon in the top right corner of the message to open the more options menu.
3. Click Show proof of delivery.
   The proof of delivery report is displayed.