Introduction

How do you revoke a Zivver message using the Zivver Outlook Web Access Add-in?

Did you accidentally send a message to the wrong recipient? Or did you attach the wrong file? In such cases, you can revoke the Zivver message. The message and attachments will immediately become inaccessible to all recipients.

Revoke Message

1. Select the message you want to revoke.
2. Click the Zivver logo^* in the top right corner of the message.
   The Zivver side panel opens.
3. Click the options button in the top right corner of the message to open the menu.
4. Select Revoke Access.
5. Choose whether to revoke the message for recipients only or for everyone.
6. Choose whether to revoke the message immediately or after a set period.
7. Optional: If you choose to revoke the message later, specify after how much time it should be revoked.
8. Click Revoke.

Depending on your selection, access to the message is now revoked, or an expiration period is set after which access will be automatically revoked.

^*) Don’t see the Zivver logo? Click more_horiz More options in the top right corner of the message.

Restoring access to a Message

Would you like to make a revoked message accessible again? Follow these steps to restore access for the recipients.

1. Select the message you want to restore.
2. Click the Zivver logo^* in the top right corner of the message.
   The Zivver side panel opens.
3. In the blue notification, click the Reset button.
4. In the confirmation screen, click Confirm.
5. Close the window.

The message access has now been restored.

^*) Don’t see the Zivver logo? Click more_horiz More options in the top right corner of the message.