Zivver Outlook Web Access Add-in
Replying to a Zivver message in OWA
Introduction
How do you reply to a Zivver message in the Zivver Outlook Web Access (OWA) Add-in?
Replying to a Zivver message
Compose your reply
- Open the Zivver message you want to reply to.
- Click reply Reply or reply_all Reply all.
The reply window opens. The Zivver notification message may be included in your reply, depending on your OWA settings. - Remove the Zivver notification message if needed.
- Type your reply.
Secure mailing is enabled by default when replying to a secure message. However, you may receive a notification, for example, if you forgot to attach a file. - Click Open Zivver in the notification to open the Zivver side panel and view the details of the notification.
(Optional) Add a large attachment
- (Optional) Click Message >
to open the Zivver side panel.
Here, you can view the conversation content. - Click chevron_left next to Conversation Information.
- Click Attachments to add an attachment (up to 5 TB).
<img src="/notice-icons/warning.svg"> Warning
</div>
<div class="notice-inner">
Never use the default OWA option <strong>Share as OneDrive link</strong>. This option is not supported by Zivver.
</div>
Send your reply
- Click Send.
If further actions are required, the Zivver screen will appear. Follow the steps on the screen to send your message.
<img src="/notice-icons/info.svg"> Info
</div>
<div class="notice-inner">
You cannot add new recipients to an existing Zivver conversation.
</div>