Introduction

This document explains how to check whether the plugin is active in Outlook Web Access (OWA). The plugin may have been installed correctly, but may not be (yet) active in OWA.

Activate the Zivver Plugin

Do these steps to activate the OWA plugin:

1. Open the Control Panel in Windows.
2. Click Network and internet.
3. Click Internet Options.
4. Click the Privacy tab.
5. Under Settings, click the Advanced button.
6. Under Third-party cookies select the option Accept.
7. Click OK.
8. Go to the Security tab.
9. Click Trusted websites.
10. Click the Websites button.
11. Copy the following link: https://owa.zivver.com/v4/manifest.xml
12. Paste the copied link in the input field.
13. Click Add.
14. Click Close.
15. Click OK.
16. Log in to OWA.
17. At the top right, click Settings settings .
18. Click Manage Add-ons.
19. Click Managed by administrator.
20. Search for Zivver in the list.
21. Click Add.
    The plugin is now activated.

To check whether the plugin is properly activated:

1. Click Close to close the Settings menu.
2. Click New to create a new message in OWA.
3. Click the Zivver logo at the bottom right of the message window. The Zivver side panel opens now.