Introduction

The Zivver bar may sometimes overlap the buttons at the top of the compose window when replying to or forwarding a message. While this does not affect readability, it can make it difficult to interact with these buttons. This page explains how to resolve this issue.

Cause

This issue is caused by certain Microsoft updates in Outlook Desktop. In these updates, Microsoft has started showing the Reading Pane and the Inline Response Pane in separate windows within the same area, whereas previously, both panes appeared in the same window. This change was unannounced and is not specific to Zivver but affects all plugins that enhance Outlook Desktop in a similar way.

Install the latest plugin

In older versions of the Zivver Office Plugin, the Zivver bar could sometimes overlap the buttons. This issue was resolved in version 6.3.2 (see the release notes).

To resolve this issue, install the latest version of the Zivver Office Plugin. The installation manual provides instructions for installing the latest version using your preferred deployment method.