Introduction

This document describes the changes introduced in this beta release of the Zivver Office Plugin.

Release highlights

New or improved functionality

• An increased performance when working with Outlook in Online Mode and in Cached Mode.
• Attachments are added faster when working with Outlook in Online Mode and in Cached Mode.
• The CPU load has been reduced by approximately 80% and the amount of network traffic has been reduced.
• An updated branding and an improved design.

Bug fixes

• IM-74 / IM-317 - If an organization has disabled the verification email method, it is not possible to send an email using the Send now with lowest security level button.

• IM-149 - When ‘SMS Code’ is set as verification method, some users may intermittently be unable to add the country code/mobile number via the Verification Methods window.

• IM-277 - When attaching a folder to a secure message via the Zivver clip and saving the message as a draft, the folder is not sent to the recipient when sending the message.

• IM-359 - It is not possible to download just the Proof of Delivery report separately.

• IM-367 - When clicking on download all from within a Zivver message, the message itself is not downloaded.

• IM-369 - Even though the “verification method email” is disabled from the organisation’s settings, the organisation’s settings are not prioritized by the Zivver Office Plugin, and it triggers an unusual behaviour when sending an email

• IM-390 - Even though the user is logged in to Zivver, the Zivver ribbon still displays the login option.

• IM-395 - After closing one or more exported Zivver messages, Outlook needs to be restarted before exported Zivver messages can be opened again.

• IM-558 - If the user tries to correct a misspelled word, the Zivver Office Plugin will cause Outlook to crash.

• IM-619 - If the recipients:trustedDomains business rule is set to blocking, it is impossible to send messages to trusted domains both with and without Zivver.

• IM-634 - If the fully qualified file name exceeds 259 characters or if the directory name exceeds 247 characters, the Zivver Office Plugin will not save the attachment.

• IM-686 - When switching from an inline draft message to another message, the inline draft message is emptied.

• IM-696 - If a user’s Active Directory password has been changed, Outlook may afterwards fail to start up.

• IM-712 - If the HighlyConfidentialDomain setting is ON and Zivver is turned on manually, any attachment added through the native Outlook functionality will NOT be processed by Zivver.

• IM-781 - If PAMS is used in combination with iManage client-side filing, sent messages will not be saved in iManage.

• IM-808 - If a business rule triggers on an attachment and the option “delete attachment” is pressed, the attachment will still be processed by Zivver.

• ENG-6285 - Inline signatures are occasionally displayed as plain text when a Zivver message is forwarded or replied to.

• ENG-6439 - Flags and Categories that have been assigned to a message only become visible after switching to another message and back.

• ENG-6440 - When a message is opened and closed in pop-out mode, you are prompted to save your changes regardless of whether you made any changes or not.

Known issues

Below is a list of known issues that exist in this version. Where available, workarounds are described.

1. Issue: IM-220 - When using an Outlook template for Zivver messages, the font switches size from regular to large upon entering text in the template.

2. Issue: IM-785 - The Zivver Office Plugin does not recognize an attachment that the user added with Simple MAPI.
   Workaround: Use the Outlook attachment button to add an attachment, or use the Zivver attachment button for large attachments.

3. Issue: IM-898 - The Zivver Office Plugin’s bar does not scale up, making the text difficult to read.

4. Issue: ENG-912 - Users may intermittently become stuck on the “checking message” screen in the Zivver Office Plugin after sending a message.
   Workaround: Restart Outlook before trying to send the message again.

5. Issue: IM-993 - Outlook crashes after having created any of the registry keys below. In the registry, under HKEY_CURRENT_USER\SOFTWARE\Zivver\OfficePlugin\Settings , the REG_SZ entry was created with the name RemoteLoggingLevel and the value info. In the registry, under HKEY_CURRENT_USER\SOFTWARE\Zivver\OfficePlugin\Settings , the REG_SZ entry was created with the name FileLoggingLevel and the value info.
   Workaround: For any of the registry keys, change the value info to information
   Workaround: Deleting any of the registry keys above will have the Zivver Office Plugin default to the value information.

6. Issue: ENG-5515 - Sending an attachment by right-clicking and selecting the Send to Mail Recipient option does not work when Outlook has not been started already.
   Workaround: Make sure Outlook has already been started.
   Workaround: Use the Outlook attachment button to add an attachment, or use the Zivver attachment button for large attachments.

7. Issue: ENG-6373 - Updating an existing installation of the Zivver Office Plugin “for everyone” is impossible due to an error “The installer has insufficient privileges to modify this file: C:\Program Files (x86)\Zivver B.V\Zivver Office Plugin\adxloader.dll.manifest.”
   Workaround: In the registry, under HKEY_CURRENT_USER\SOFTWARE\Zivver B.V.\Zivver Office Plugin, create the REG_SZ entry with the name InstallScope and the value 1.
   Workaround: Uninstall and reinstall the Zivver Office Plugin.

8. Issue: ENG-6441 - Changes to revocation settings from the admin panel are not reflected in the plug-in instantly.
   Workaround: Restart Outlook to apply the changes.

9. Issue: ENG-6967 - The BCC business rule is not activated when adding recipients.
   Workaround: Type any text in the subject line after adding recipients.

10. Issue: ENG-7312 - Inline images are excluded from signatures in messages sent using Plugin Assisted Mail Submission (PAMS)

11. Issue: ENG-7271 - Zivver attachments that have been added to an existing draft message are not removed when discarding the changes to that draft message.
    Workaround: Manually remove the Zivver attachment before closing the draft.

12. Issue: ENG-10425 - When using v6.1.x / v6.2.x of the Zivver Office Plugin, closing Outlook may take longer than when using earlier versions of the Zivver Office Plugin.