View the proof of delivery report (Office Plugin)

How to view the delivery report of the Zivver Office Plugin?

That delivery report has these purposes:

  • to inform the sender what the delivery status is of their (notification) message.
  • to give the sender detailed information on the delivery process of their message

In some cases, the report also shows whether the message was opened or not.

The administrator of your organization must enable the proof of delivery.

The report has format PDF.

Procedure

  1. Make sure that you are logged in to the Zivver Outlook Plugin.
  2. Open the Sent Items folder.
  3. Click the message that you want to view.
    Your message is shown in the rightmost pane.
  4. Click the three dots more_vert in the top right corner of the message to open the More Options menu.
  5. Click Download delivery report download .

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