How to view the Proof of Delivery report of the Zivver Office Plugin?

The Proof of Delivery report serves the following purposes:

• To inform the sender of the delivery status of their (notification) message.
• To provide the sender with detailed information about the delivery process of their message.

In some cases, the report also shows whether the message was opened.

Note

The administrator of your organization must enable Proof of Delivery.

The report is in PDF format.

Procedure

1. Make sure that you are logged in to the Zivver Outlook Plugin.
2. Open the Sent items folder.
3. Click the message that you want to view.
   Your message is shown in the rightmost pane.
4. Click the three dots more_vert in the top right corner of the message to open the menu.
5. Click download Download delivery report.
6. Save the PDF file to your computer.

Tip

To learn more about the information in the Proof of Delivery report, see Proof of Delivery report.