Introduction

This document explains what business rules are. It also shows where to find the business rules and what the security level is set to.

What is a business rule?

The plugin automatically checks your messages and attachments against certain rules for sensitive content. Your organization determines which rules these are. Business rules help the user decide whether they should send the message or not.

The Zivver toolbar indicates whether sensitive content has been found. Click the notification to see what is going on, for example:

• You are sending an attachment that contains a virus.
• You are sending sensitive information to someone to whom you have never previously sent sensitive information.

While writing or sending a message, a warning may appear in the Zivver toolbar. For instance:

Are you sure you want to send “Medical” information to example@email.com?

This means that a business rule has been triggered. You can easily dismiss warnings by clicking the cross.

View business rules

As an administrator, go to Business Rules in the WebApp. Here you will find an overview of the business rules that have been set up for your organization. The Warning Level column shows the current warning level for each business rule.

As a user, go to Business Rules in the WebApp to see which business rules are active for your account. The Warning level column shows the current warning level for each business rule.

Warning levels

Learn more about the different security levels