I have a Zivver account
User manuals and reference documentation
How to clear browser cache and cookies
Introduction
This how to guide helps you delete browser cache and cookies when a web page in your browser (e.g. Edge or Google Chrome) is not working as expected. In some cases your problem may be resolved by clearing your browser cache and cookies.
If you want to know more, read about cache and cookie management on the cache and cookies management page from Microsoft.
Clear browser cache and cookies
The below steps apply to Microsoft Edge. If you are using Google Chrome, then replace the URL at step 3 with the following URL:
chrome://settings/clearBrowserData.
- Open Edge
- Close the browser tab that is not working as expected
- Either press Ctrl + Shift + Delete simultaneously on your keyboard, or
Paste the URLedge://settings/clearBrowserDatain your address bar and press Enter on your keyboard
- Change Time range to All time
- Make sure Cookies and other site data and Cached images and files are enabled
- Click Clear now
- Verify if the problem is resolved