Save or print a ZIVVER message

Introduction

This document explains how to download an entire ZIVVER conversation or a ZIVVER message.

Send a ZIVVER message to your inbox

You can choose to send a separate ZIVVER message to your own email inbox.

  1. Open the ZIVVER message by following the steps in the notification email.
  2. In the message you want to save, click Save.
  3. Choose Send an email copy to your.mail@domain.tld to send a copy of the ZIVVER message to your regular email inbox.
This option may not be available with some email service providers.

A pop-up window appears, stating that a connection security check is in progress. If DANE or TLS security is available, the connection will proceed.
If a secure connection is possible, a message to that effect is displayed and the SEND button is no longer greyed out
4. Press SEND
A copy of the message will be sent to your email address. The copy will be clearly marked as such in the subject line and in the message body.
If the message attachments exceed a certain size, these will be stripped and links to the attachments will be added in the copy email body.
If it is not possible to securely send a copy of the ZIVVER message to your mail server, you will be prompted to either download or print a copy of your message.

Download a ZIVVER message

You can choose to save a ZIVVER message to your own device.

  1. Open the ZIVVER message by following the steps in the notification email.
  2. In the message you want to save, click Save.
  3. Choose Download to save a copy of the message on your local drive, in .eml format.
    If you open this file, it will in most cases be automatically saved in your default e-mail program.

You can choose to print a separate ZIVVER message.

  1. Open the ZIVVER message by following the steps in the notification email.
  2. In the message you want to save, click Save.
  3. Choose Print to print your message, either in hardcopy or as a PDF.

Download a ZIVVER conversation

To download a ZIVVER conversation, follow the steps below.

  1. Open the ZIVVER message by following the steps in the notification email.
  2. Click the printer print in the ZIVVER bar.
    The print menu of your browser opens.
  3. Choose the destination Save as PDF, Print to PDF or similar.
    The right option depends on your computer.
  4. Click Save.
  5. Choose the location where you want to save the conversation.
    The conversation will be saved as a PDF file.

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