Open a ZIVVER message using an SMS code

Introduction

This document explains how to open a ZIVVER message with an access code. If someone has sent you a ZIVVER message that is protected with an SMS code, as a recipient you do not need a ZIVVER account to open, read and respond to this ZIVVER message.

Using an SMS code

  1. Open the notification message in your mailbox.
  2. Click the blue button Click for message.
    A ZIVVER WebApp page opens.
  3. Click Send SMS if the mobile number listed is correct. You will receive an SMS with a 6-digit code from ZIVVER on your mobile phone. The 6-digit code is valid for 5 minutes. Click Send again to receive a new code.
  4. Enter the SMS code.
  5. Click Unlock.
    You can now read and respond to the ZIVVER message.

More about message security

Messages protected with an SMS have Verification level 3. By using the access code method, the sender can be quite sure that the message reaches the intended recipient. Read more about verification methods.

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