Introduction

How to open a Zivver message with an SMS code? You received a Zivver message that you can open only with an SMS code. You do not need a Zivver account to open, read, and respond to that Zivver message.

Using an SMS code

1. Open the notification message in your mailbox.
2. Click the Click for message button.
   A Zivver WebApp page opens.
3. Click Send SMS if the mobile number listed is correct.
   You receive an SMS with a 6-digit code from Zivver on your mobile phone. The 6-digit code is valid for 5 minutes. Click Send again to receive a new code.
   If you do not get that code, the number might be incorrect.
4. Enter the SMS code.
5. Click Unlock.
   You can now read and respond to the Zivver message.

The number is not correct

If you have a new mobile number or the sender does not have the correct mobile number, you can contact the sender.

1. Adjacent to Number not correct?, click Notify the sender.
2. In the next screen, click on the contact method.

More about message security

Messages protected with an SMS have Verification level 3. By using the access code method, the sender can be quite sure that the message reaches the intended recipient. Read more about verification methods.