Zivver quickstart guide

Welcome to Zivver! Zivver is a tool that makes email easy and secure.

How to set up the different Zivver products:

For all tasks, you need access to the Zivver control panel. Some tasks require additional privileges.

Follow the steps in the order listed.

WebApp

Prerequisites:

  • You are the administrator of a business subscription to Zivver. You are an administrator if one of the following applies:
    • You purchased the Zivver subscription for your organization.
    • Another administrator granted you these rights.

Basic configuration: WebApp

Time: 30–60 min.

Procedure

  1. Invite your colleagues to the Zivver WebApp
  2. Optional: Grant colleagues access to other mailboxes
  3. Set your logo and customize the notification message text
  4. Configure secure mailing:
    1. Set up a second login method
    2. Set up recipient verification methods
    3. Add a signature
    4. View delivery confirmation
    5. Revoke messages
  5. Enable external users to communicate with you via Zivver.

Outlook

In Microsoft Outlook, you use the Zivver plug-in. With this plug-in, you can send secure emails directly from your Outlook client.

Basic configuration: Outlook

Prerequisites: Refer to the linked documents.

Time: Not specified

Procedure

  1. Install the plug-in
  2. Configure the plug-in with the recommended settings
  3. Use the Zivver Outlook plug-in:
    1. Log in to Zivver
    2. Send secure emails from Outlook
      1. Get a read acknowledgment
      2. Revoke a securely sent message
      3. View the proof of delivery report

Advanced configuration: Outlook

Prerequisites: Refer to the linked documents.

Time: 2 hours

Procedure

Outlook Web Access

Outlook Web Access (OWA) is the web client of Microsoft Outlook. You can send secure emails using the Zivver add-in. This add-in is available for Microsoft Exchange Online.

Deployment and configuration

Prerequisites: Refer to the linked documents.

Time: Not specified

Procedure
Refer to the OWA installation manual.

Chrome Extension

The Zivver extension allows you to send secure emails from Google Gmail in Chrome.

Chrome Extension enablement

Prerequisites: Refer to the linked documents.

Note
Your accounts must be part of a Google Workspace organization. The Zivver Chrome Extension does not work with personal Google accounts.

Time: Not specified

Procedure
To enable and test this extension, follow these steps:

  1. Install the Zivver Chrome Extension for Google Workspace as a Google Super Admin.
    Refer to the Install and configure the Zivver Chrome Extension manual.
  2. Install the Zivver Chrome Extension for Gmail on each Chrome client.
    Refer to the Chrome Extension user manual.
  3. Log in using your workplace information or email address and Zivver password.
  4. Send a message securely.
  5. View the security notifications.
  6. View the read receipts.

For more information, refer to the Zivver Chrome Extension for Gmail – User Manual.