Prerequisites

• You are the administrator of a business subscription to Zivver. You are an administrator if one of these is applicable:
  • You purchased the Zivver subscription for your organization.
  • An administrator granted these rights to you.

This page describes how to add licences to your Zivver subscription online with your Zivver account.

Notes

• You can only add licences to your plan. Example: you can change the number of licences from 3 to 4, but you cannot change the number of licences from 3 to 2.
• If you add licences to your subscription, the term of your subscription does not change. Also, Zivver takes into account the amount you already paid.
• Speak to your sales representative at Zivver if you cannot change your subscription online. You can also send an email to sales@zivver.com.

Procedure

1. Open the Subscription page of the Admin panel.
   You can also click My subscription under General in the left part of the Admin panel.
2. Click Manage subscription.
   The Manage subscription window opens (the portal of zivver.chargebee.com). In this portal, you can see links that open your subscription details.
3. Click on your current subscription.
   Subscription Details opens.
4. Click Edit subscription.
   Edit subscription details opens.
5. Set the number of licences to the number you want.
6. Click Change subscription arrow_right_alt.
7. Go back to Manage Subscription.
8. Click Exit.

The changes take effect immediately.