The administrator can configure the verification methods for each recipient in the Set verification methods window. These settings are valid for the full organization.

These are the available alternatives.

• SMS to personal contact
• Access code
• SMS to new number
• Verification email

You can configure the verification method for each recipient manually or with a CSV file.

Note

Zivver users can have two separate contact lists, a personal contacts list and an organization contacts list. The latter is shared with all the users in the same organization or organizational unit.

Note

If you select SMS to new number, these are the consequences:

• The users must enter a mobile-phone number for every new conversation with every recipient.
• Mobile numbers are saved in a user’s personal contacts list only if you select SMS to personal contact.

For more information about verification methods, refer to Recipient verification methods