I am a Zivver admin
Configure and manage Zivver
How to add a second administrator account
Introduction
In this Quick Reference Card, we explain how to appoint a second administrator.
An administrator has permissions to, for example, recover Zivver messages, change passwords, and modify notification messages. If a user or administrator loses access to an account, only another administrator can restore it. That’s why you need at least two administrators in an organization.
In short: Appointing a second administrator ensures access to Zivver for your organization.
Appointing a second administrator
- Go to the Accounts page.
- Click next to the account.
- Go to Account type.
- Select Administrator.
- Optional: If RBAC is enabled, you can select the role for the new administrator.
If RBAC is not enabled, the role will automatically be set to Full admin. - Click .
NotePromoting a user to administrator with SSO
A Zivver password must be set for regular accounts that are promoted to an administrator account. This ensures that administrators can always log in to manage organization settings, even when SSO is not working.
If a user account is promoted to administrator and SSO is enabled, you will be prompted to set a new, temporary password for the new administrator after completing the steps above.
The next time the new administrator logs in via Zivver, they will be prompted to change the temporary password to one of their choice.
The new administrator will receive an email with information about the new functionalities that are now available.
Promoting a user to administrator without SSO
If SSO is not enabled in Zivver, it is not necessary to set a temporary password for the new administrator.
The new administrator will receive an email with information about the new functionalities that are now available.
Inviting users
Is the user not yet a member of your organization? Invite your colleague first!
Learn more about inviting a user when using Single Sign-on.
Learn more about inviting a user when not using Single Sign-on.