Administrators can encourage users to send secure emails or regular (not secure) emails. They can exempt messages between certain domains from Zivver encryption and authentication. For addresses in such domains, Zivver shows a suggestion that it is not necessary to use Zivver for this message. However, the sender can still enable Zivver if needed.

For example, the mail system can deliver messages to certain domains through an internal relay.

1. Log in to the Zivver WebApp.
2. Click Organization Settings.
3. Expand Policies.
4. Click Business rules.
5. Scroll down to Trusted and Untrusted domains.
   Tip

   Don’t see the “Trusted and Untrusted domains” block?
   Please contact your Customer Success Manager or support@zivver.com to request activation of trusted and untrusted domains.
6. Make the changes:
   • Add trusted domains under the Trusted domains block.
     e.g. zivver.com
   • Add untrusted domains under the Untrusted domains block.
     e.g. untrusted.org