I am a Zivver admin
Configure and manage Zivver
Change account type
Promote, demote an account or change to functional.
In the Zivver WebApp, you can change an account into an administrator, personal user account, or functional account.
If the users use single sign-on (SSO), you can upgrade a user account to a administrator account. But then, you must set a new temporary password. This is to make sure that administrators can always log in even when SSO does not function (temporarily).
Open the accounts page in the Zivver WebApp.
Highlight the account that you want to process. Then, click Edit
Scroll to Account type. Then, choose the account type.