Is it possible in V2 to change the primary address of a user or functional mailbox while preserving data?Yes, this is possible by enabling the account mapping functionality. You can read more about this functionality here.Will an upgrade keep the existing Synctool V1 configuration, or do I need to rebuild the configuration?The configuration file from Synctool V1 should work in Synctool V2 with minimal adjustments. When you open the configuration file in Synctool V2, the Synctool UI will indicate if something needs to be added. To improve your experience, we recommend using the new features. These are easy to set up, as explained in the upgrade video.What are the consequences of Microsoft phasing out ExchangeOnlineManagement V2?Microsoft will phase out ExchangeOnlineManagement V2 in the summer of 2023, and only V3 will be supported after that. Support for ExchangeOnlineManagement V3 in the Zivver Synctool is only available in Synctool V2. Therefore, Zivver recommends updating to Synctool V2 before upgrading to ExchangeOnlineManagement V3.Does Synctool V2 have a maximum threshold for account deletion?The maximum threshold for account deletion is 5% and cannot be changed. A new feature in Synctool V2 allows this threshold to be overruled during a manual synchronization. If you run a manual synchronization that disables or deletes more than 5% of your organization, you must explicitly confirm this action in the Synctool UI.Why should I update to V2 if I don't notice any problems with Synctool V1?After June 2023, Synctool V1 is no longer supported. While you can still use the legacy version, we recommend all customers upgrade to Synctool V2. The new version is more secure, has a better interface, and includes many new features to enhance your experience. Furthermore, Microsoft is changing the value of the -Name Exchange attribute (read more) and is phasing out the PowerShell module ExchangeOnlineManagement version 2 (read more). These changes will affect Synctool V1 usage. We recommend upgrading to Synctool V2 to be prepared for these changes from Microsoft.How can I upgrade from one version of Synctool V2 to a newer version of Synctool V2?Once you are already using Synctool V2, it is relatively easy to upgrade to a newer version. You can find the instructions here.
