Introduction

A system administrator can administer Zivver accounts manually in the WebApp. This suffices for small organisations or if a small group of people within a large organisation are going to use Zivver. Administration of large amounts of accounts requires the Synctool. The Synctool is made by Zivver, is a standalone executable and is based on the System for Cross-domain Identity Management (SCIM) standard. The Synctool needs little resources and therefore does not need its own server to run. Often the Synctool is placed on an existing server which also hosts other synchronisation tools.

The Synctool allows organisations to automate account administration. During the implementation phase you can use the Synctool to create personal and functional accounts quick and easy. In the management phase you can use the Synctool to automatically administer accounts. For example creating accounts for new employees, updating, blocking or deleting accounts when an employee leaves service.

Synctool documents

Synctool installation instructions
Synchronising personal accounts from Active Directory
Synchronising functional accounts from Exchange (via PowerShell)
Synchronising functional accounts from Active Directory
Synchronising personal and functional accounts from an Excel file
Automated Synctool synchronisation using Windows Task Scheduler
Update the Zivver Synctool

Synctool troubleshooting guides

Troubleshooting access permissions for functional accounts