Attempts to load the preview in Zivver Synctool result in Error loading SCIM model from server. Response status code does not indicate success: 400 (Bad Request). Also, error 404 (Bad Request) is possible.

Causes and solutions

Cause 1

There is no internet connection or connection to the VPN.

Solution 1

Make a connection.

Cause 2

The API host name is incorrect.

Solution 2

Do a check on the API host name. The correct host name is: https://app.zivver.com/api/

Cause 3

The API key is incorrect.

Solution 3

Do a check on the API key. Make sure that that API key does not contain returns before and after the key.