Attempts to log in through Single Sign-On (SSO) in Chrome result in the following error:

Error: {“warn”: “Response wasn’t properly signed (resp:false, unenc:true, end:false) for …“}

In Internet Explorer 11, you see an HTTP400 error instead.

Cause

There are discrepancies between the certificates used by the Identity Provider (IdP) and the Service Provider (SP) in the SAML response.

Solution

1. Retrieve the new federation metadata from the ADFS server.
2. Enter this data in the Zivver SSO settings.
   Overwrite the existing metadata.

Refer to these steps in the ADFS manual for further instructions.