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Configure and manage Zivver
Failure of single sign-on login
Nothing happens when you try to log in with the metadata URL. You can just enter your password as if SSO was not configured.
Cause
An invalid certificate chain is a possible cause.
Do a check at https://www.sslshopper.com/ssl-checker.html . The certificate chain must to be valid all the way up the chain. Only then, Zivver accepts the certificate. Even if there is only one link in the chain invalid, Zivver ignores the certificate because it could be malicious.
Solutions
Solution 1 (Preferred)
Complete the certificate chain.
Solution 2 (Quick fix)
Copy-paste the metadata in Zivver.
Thus, do not use the URL.
The metadata will expire. Zivver will never know where to get the new metadata.