Attempts to login through SSO on Chrome result in this error:

Error: {“error”: “SAML response was not properly signed. Make sure to sign at least the SAML response or the assertion(s).”}

Internet Explorer 11 shows an Error 400.

Cause

There are discrepancies between the certificates used by the Identity Provider (IdP) and the Service Provider (SP) in the SAML response.

Solution

1. Retrieve the new Federation Metadata from the ADFS server
2. Enter this data in the Zivver SSO settings.
   Overwrite the existing metadata.
   

Refer to these steps in the AFDS manual for more instructions.