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Setting up and managing ZIVVER
Uptime
The uptime/availability of the ZIVVER core service: app.zivver.com , excluding scheduled maintenance is shown in the table below. ZIVVER guarantees an availability of 99,8% per year for 24⁄7. More details can be found in the signed service level agreement between ZIVVER and the customer.
Total SLA uptime for the past 12 months: 99,99%
| Period | Downtime (unplanned) | Uptime per month |
|---|---|---|
| Jul 2018 | n.a. | 100% |
| Aug 2018 | n.a. | 100% |
| Sep 2018 | 2 min | 99,99% |
| Oct 2018 | n.a. | 100% |
| Nov 2018 | 1 min (28 Nov) | 99,99% |
| Dec 2018 | 2 to 4 mins (11 Dec) | 99,99% |
| Jan 2019 | 1 min (9 Jan) | 99,99% |
| Feb 2019 | 1 to 2 mins (5 Feb) | 99,99% |
| Mar 2019 | n.a. | 100% |
| Apr 2019 | n.a. | 100% |
| May 2019 | n.a. | 100% |
| Jun 2019 | n.a. | 100% |
| Jul 2019 | n.a. | 100% |
| Aug 2019 | n.a. | 100% |
| Sep 2019 | 13 mins (11 Sep) | 99,99% |
| Oct 2019 | 2 mins (1 Oct) | 99,99% |
| Nov 2019 | n.a. | 100% |
| Dec 2019 | n.a. | 100% |
| Jan 2020 | 4 mins (8 Jan) | 99,99% |
| Feb 2020 | n.a. | 100% |
| Mar 2020 | n.a. | 100% |
| Apr 2020 | n.a. | 100% |
| May 2020 | n.a. | 100% |
| Jun 2020 | 78 mins (16 and 17 Jun) | 99,82% |
| Jul 2020 | n.a. | 100% |
| Aug 2020 | n.a. | 100% |
Go to zivver.info for up-to-date information about ZIVVER’s availability.