Technical requirements

OWA    New Outlook

You can install the Zivver OWA add-in in Exchange Online. To use the OWA add-in, the following requirements must be met:

• Use Exchange Online.
• OWA The users’ workstations (Windows or Mac) must have the latest General Availability (GA) or Stable version of one of the following modern browsers installed:
  • Microsoft Edge (Chromium-based) — recommended
  • Google Chrome / Chromium (for Android/iOS) — recommended
  • Mozilla Firefox
  • Apple Safari (for iOS)
• OWA Cookies must be allowed in the browser for the exact URLs listed below. Read more about CookiesAllowedForUrls in Edge (this setting is identical in Chrome):
  • [*.]office.com
  • [*.]office365.com
  • [*.]zivver.com
    The Zivver add-in stores the user’s active session in LocalStorage. Blocking cookies for these domains will cause users to log in after every page refresh.
• OWA Pop-ups must be allowed in the browser for the exact URLs listed below. Read more about PopupsAllowedForUrls in Edge (this setting is identical in Chrome):
  • [*.]office.com
  • [*.]office365.com
  • [*.]zivver.com
    The Zivver add-in uses pop-ups for user authentication. Blocking pop-ups for these domains will prevent users from logging in to Zivver.
• New Outlook Offline mode must be disabled in the new Outlook.
• The Exchange policy that blocks downloading attachments in Outlook must be disabled (this is the default setting).
• An Entra ID admin account with Global Administrator privileges.
• A Zivver administrator account.