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No actions possible on Zivver popup window Office Plugin
When a popup window opens of the Zivver Office Plugin, you cannot select options or do other GUI interactions. You use multiple displays.
Steps to reproduce
- Zivver is OFF.
- You create a message in a new window on the external display. standard screen zoom settings at 100%
- You trigger a warning-level Business Rules.
- You click Send.
Result: In the Zivver pop-up, you cannot select Close all and send as normal message or a different option.
Cause
A possible cause is a drawing problem with Office add-ins.
Solution
Change the display settings to compatibility mode. Do these steps.
- In Outlook, go to File > Options > General.
- Under User Interface Options, select Optimize for compatibility (application restart required).
This mode disables dynamic scaling. The text in the entire app might become blurry whenever the app is on a secondary display.