Introduction

How to make sure that the Office-plugin stays enabled? For this, we make changes in the Windows registry. As an admin, you can make these changes.

• Manually
• automatically with a REG file
• automatically with a Group Policy Object (GPO).

Then, users cannot deactivate the plugin themselves. Also, Outlook does not put off the plugin when a delay occurs.

Applies to: Outlook 2016, 2019.

Manually

This table shows the key value for the Outlook versions.

1. Open the Register Editor.
2. Go to HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\1x.0\outlook\resiliency\addinlist
   If necessary, create new keys.
   Info

   The key value is different for each Outlook version. Refer to the table.
3. In the key addinlist, enter the string value ZivverOfficePlugin.AddinModule.
4. Modify that new string value.
5. In Value data, enter 1.
   From this time, users cannot disable the plugin.
6. Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Outlook\Addins\ZivverOfficePlugin.AddinModule
7. Create the DWORD value LoadBehavior.
8. Open this new DWORD value.
9. In Value, enter 3.
   Now the plugin is always enabled in Outlook.
10. Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\1x.0\Outlook\Resiliency\DisabledItems.
11. Remove the key DisabledItems.
12. Create key DisabledItems.
    From this time, the plugin is not off by default.
13. Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\1x.0\Outlook\Resiliency\CrashingAddinList
14. Remove the key CrashingAddinList.
15. Create again the key CrashingAddinList.
    The plugin is active again also when the plugin crashed.
16. Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\1x.0\Outlook\Resiliency\DoNotDisableAddinList
17. Create a DWORD value ZivverOfficePlugin.AddinModule.
18. Modify this new DWORD value.
19. In Value data, enter 1.
    The plugin is not disabled when a delay occurs.

Automatically with a REG file

1. On our support-website, find the file for your Outlook version.
   You can test these files.
   • Download the REG file for Outlook 2016 and Outlook 2019
2. Import the REG file.
3. Confirm.
   Now the changes are automatically set.

automatically with a GPO

1. Open the Group Policy Manager.
2. Create a GPO in the domain.
3. Give that new GPO a name.
4. Right click that GPO.
5. Select Edit.
6. Go to User Configuration.
7. Click Settings.
8. Open Windows Settings.
9. Right click Register.
10. Enter the correct values. Refer to the table.

Info

1x.0 is different for each Office version. Refer to the table in the manual instructions.