To implement Zivver Plugin Assisted Mail Submission (PAMS), your organization must meet these requirements.

• Zivver Office Plugin v5.7.13 or newer for Microsoft Outlook (for Windows) is installed.
• PAMS is enabled in the Zivver Office Plugin with a registry key.
• You use one of these mail servers or a secure email gateway (SEG):
  • Microsoft Exchange Online as part of Office 365.
  • Microsoft Exchange On-premise 2013 or newer.
  • A SEG with which you can:
    • Filter outbound messages on a custom mail header.
    • Submit messages to a custom smart host.
  • Every other mail server with which you can:
    • Filter outbound messages on a custom mail header.
    • Submit messages to a custom smart host.

Use the latest version of the Zivver Office Plugin. To know the latest version, refer to the Zivver Office Plugin release notes. You can also send an email to support@zivver.com.

PAMS enablement for the Zivver Office Plugin

To use PAMS, you must enable this function in the Zivver Office Plugin. Without the PAMS function enablement, your mail server or Secure Email Gateway (SEG) does not process the sent Zivver messages. Refer to the corresponding chapter on how to enable this.

Requirements for mail servers or Secure Email Gateway

If your organization uses a Secure Email Gateway (SEG), you can implement PAMS in your mail server or your SEG. That depends on the requirements of your organization.

You can also implement PAMS in a SEG or a mail server that is different from Microsoft Exchange (Online or On-premise). That SEG or mail server must filter outbound messages on a custom mail header. Subsequently, the mail server message that is filtered out needs to be submitted to a custom smart host.

[To PAMS table of contents]