How to create a connector in Microsoft Exchange Online.

Zivver Plugin Assisted Mail Submission (PAMS) uses a Connector to submit the sent Zivver messages to the Zivver SMTP Server.

Before you create a connector, send an email to enterprise@zivver.com to request your domain to be added to the so-called Zivver SPF allowlist. This is necessary to make a connection from Microsoft Exchange Online to the Zivver SMTP Server.

With Microsoft Exchange, you can process an outbound message only by one connector. Thus, you must know in advance which connectors are set up in Microsoft Exchange Online. It might not be possible to implement PAMS, if a different connector also processes the sent Zivver messages. If this is the case or if you need help, send your use case to enterprise@zivver.com.

Do these steps to create a Connector in Microsoft Exchange Online:

1. Go to the Exchange AdminCenter.
2. Click on Mail flow in the menu on the left.
3. Click on Connectors.
4. Click on Add a connector.
5. Select the option Office 365.
6. Select the option Partner organization.
7. Click Next.
8. Enter a name for the connector. For example: Zivver Plugin Assisted Mail Submission.
9. Click Next.
10. Select the option Only when I have a transport rule set up that redirects messages to this connector.
11. Click Next.
12. Select the option Route email through these smart hosts.
13. Enter: smtp.zivver.com.
14. Click the plus (+) sign.
15. Click Next.
16. Make sure that the option Always use Transport Layer Security (TLS) to secure the connection (recommended) is enabled.
17. Make sure that the option Issued by a trusted certificate authority (CA) is enabled.
18. Click Next.
19. Enter an email address to validate the connector.
20. Click Validate.
21. Once the validation is successful click Next.
22. Click Create connector.
23. Click Done.

The connector is created and ready to use.

[To PAMS table of contents]