Business rules

Introduction

This document explains what business rules are, where you can view the business rules and what the level of safety is.

What is a business rule?

The plugin automatically checks your messages and attachments to certain rules on sensitive content. Your organization determines which rules these are. The business rules allow the user to consider whether the message should be sent securely, or not. The Zivver toolbar indicates whether sensitive content has been found. Click the notification to see what is going on. Such as, for example: * You send an attachment with a virus. * You send sensitive information to someone to whom you have never previously sent sensitive information. When writing or sending a message, a message may appear in the Zivver toolbar. For instance:

Are you sure you want to send “Medical” information to example@email.com?

This means that a business rule is activated. You can easily remove warnings with the cross.

View business rules

As administrator, go to the Business Rules in the WebApp. Here you will find an overview of the set business rules for your organization. The Safety level column shows the current warning level for each business rule.

Skip business rules checking for certain domains.

Zivver Office Plugin normally checks draft messages for business rules violations. This is performed in the cloud, by the Zivver backend servers. However, organizational policies or laws may mandate that some messages should not be sent to the cloud. Learn how to exempt messages to certain domains from business rule checks.

Warning levels

Learn more about the different security levels

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