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I am a Zivver admin

Configure and manage Zivver

General information

● Business rules in Zivver
● Clock Synchronization
● Handling Incidents & Personal Data Breaches
● Smart Classification
● Which emails to log
● Zivver data access, retention, and deletion

Cloud Sync

● Zivver Cloud Sync for Azure
● Functionalities and limitations
● Prerequisites and setup
● Architecture diagram
● Cloud Sync - Frequently asked questions
● Troubleshooting

Integrations

● Microsoft Power Automate
● Mimecast Secure Email Gateway
● Salesforce
● Signatures and disclaimers
● Synchronize accounts to Zivver via SCIM 2.0

Product Compatibility Guide

● Product Compatibility Guide

SMTP Gateway

● Connect to the Zivver SMTP Gateway
● Create DLP Gateway exception mail flow rule(s) in Exchange On premise
● Create DLP Gateway exception mail flow rule(s) in Exchange Online
● Create primary DLP Gateway mail flow rule in Exchange On premise
● Create primary DLP Gateway mail flow rule in Exchange Online
● Create SDR rule in any mailserver
● Create SDR rule in Exchange on premise
● Create SDR rule in Exchange Online
● Create SDR rule in Google Workspace
● Enable primary DLP Gateway mail flow rule in Exchange On premise
● Enable primary DLP Gateway mail flow rule in Exchange Online
● Encryption Gateway
● Exclude disclaimer from Smart Classification
● Inbound Direct Delivery
● Secure Direct Replies
● Set up Assisted Mail Submission (AMS) in Exchange Online
● Setup DLP Gateway

Service Level Agreement

● Uptime

Single Sign-On

● Single Sign-on Setup
● SSO with Google Workspace
● SSO with Microsoft Entra ID
● SSO with OneLogin
● Synchronize "objectGUID" with Entra Connect in hybrid AD configurations
● How to update Zivver SAML metadata and verify in ADFS
● Just-in-time Provisioning for User Accounts
● Single Sign-On - Troubleshooting login problems with ADFS
● Single Sign-On - Troubleshooting login problems with Entra ID
● SSO met VMware Idenity Provider
● SSO with Microsoft AD FS

Synctool V1

● Synchronising functional accounts from Active Directory in V1
● Synchronising functional accounts from Exchange (via PowerShell) in V1
● Synchronising personal accounts from Active Directory in V1
● Synchronising personal and functional accounts from an Excel file
● Synctool V1

Synctool V2

● 01. Synctool
● 02. Prerequisites Synctool
● 03. Synctool installation instructions
● 04. Open existing and create new Synctool profiles
● 05. Synctool Profiles
● 06. Synctool Target (Zivver)
● 07. Synctool Sources
● 07a. Synctool LDAP sources
● 07b. Synctool Exchange sources
● 07c. Synctool Excel or CSV-file sources
● 08. Synctool Syncing
● 09. Synctool Logging
● 10. Automated Synctool synchronization using Windows Task Scheduler
● 11. Start a manual synchronization
● Remove the Zivver Synctool
● Synctool release notes
● Synctool V2 Frequently Asked Questions
● Update the Zivver Synctool

Synctool troubleshooting

● Synchronization log errors
● Synctool cannot open a target file
● Synctool configuration changes are not saved
● Synctool logs there are ... other error messages
● Synctool or PowerShell error - The certificate is expired
● Synctool will not start or run
● Troubleshooting access permissions for functional accounts
● Why is a normal account not created or disabled by the Synctool?

Zivver Chrome Extension - Administration

● Modify Google Cloud Policy
● Troubleshoot Chrome Extension
● Troubleshoot missing Chrome extension
● Install and configure the Zivver Chrome Extension

Zivver Insights

● Insights data export
● Overview Insights
● Data export from Zivver Insights
● Insights for Zivver Secure Email

Zivver Mobile App

● Zivver Mobile App Installation Manual for Intune

Zivver Office Plugin

● Download and install Zivver Office Plugin
● Zivver Plugin Assisted Mail Submission (PAMS)
● Office Plugin Installation Manual for Microsoft Configuration Manager
● Office Plugin Installation Manual for Microsoft Intune
● Office plugin installation manual for Microsoft RDS
● Office Plugin Installation Manual via Group Policy Objects
● Automatic login to the Office Plugin with SSO
● Clean up Office and Outlook registry settings
● Debug the Zivver Office plugin
● Delete the New Outlook
● Diagnose performance issues with Outlook in online mode
● Exempt recipient domains from business rules checks
● Make sure that the plugin is enabled at all times
● Office plugin registry keys
● Remove Plugin Assisted Mail Submission
● Support policy Outlook preview version
● Zivver Office plugin - Troubleshooting disabled plugins

Zivver Outlook Web Access Add-in

● Installation manual Zivver OWA add-in
● Zivver OWA Assisted Mail Submission (OWA-AMS)
● Upgrade to Zivver OWA add-in v6
●
● How-to manually add the Zivver OWA add-in
● Login reminder for shared mailbox
● Outlook Web Access Add-in - troubleshooting
● OWA Add-In shared mailbox best practices
● Uninstall Older Versions of the Zivver OWA add-in
● Unset OWAMailboxPolicy

Zivver Secure eSignatures

● Zivver Secure eSignatures - Minimal Technical Requirements

Zivver WebApp

● Zivver WebApp administrator manual
● Allow guest users to remember the device - Trusted-device authentication
● Automated User Deletion
● Create functional account
● Custom Support Channels
● Delegate access to another user in an organization
● DKIM
● Email Security Policies
● External Communication Templates
● Grant and revoke access to functional accounts
● How to add a second administrator account
● How to adopt accounts for claimed domain
● How to claim a domain in Zivver
● Inviting colleagues without SSO
● Inviting users in your organization using SSO
● New Look Organization Settings
● Outbound Direct Delivery
● Password forgotten by user within the organization
● Send Zivver mails from your own domain
● Set admin roles
● Set up Conversation starters