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I am a Zivver admin

Setting up and managing Zivver

General information

● Bounce 5.0.0 Unable ... diagnostic code
● Bounce 5.3.0 Unable ... [delivered; 5.3.0]
● Business rules in Zivver
● Smart Classification
● Which emails to log
● Zivver data access, retention, and deletion

Insights

● Data export from Zivver Insights
● Insights for Zivver Secure Email

Integrations

● Evry
● Freshdesk
● Microsoft eDiscovery
● Salesforce
● Signatures and disclaimers
● Synchronize accounts to Zivver via SCIM 2.0

Mobile App

● Zivver Mobile App Installation Manual for Intune

Office Plugin

● Zivver Office Plugin - Installation Manual
● Zivver Plugin Assisted Mail Submission (PAMS)
● Office Plugin Installation Manual for Microsoft Intune
● Office Plugin Installation Manual for Microsoft SCCM
● Office Plugin Installation Manual via Group Policy Objects
● Office plugin installation manual for Microsoft RDS
● Disable the Zivver OWA Add-in in Outlook
● Exempt recipient domains from business rules checks
● Office plugin registry keys
● Automatic login to the Office Plugin with SSO
● Clean up Office and Outlook registry settings
● Clean up registry Office Plugin installation
● Make sure that the plug-in is enabled at all times
● Solve connection issues
● Support policy TLS
● Debug the Zivver Office plugin
● Diagnose performance issues with Outlook in online mode
● No actions possible on Zivver popup window Office Plugin
● Troubleshooting bugs in the Office plugin
● Zivver Office plugin - Troubleshooting disabled plugins

Outlook Web Access Add-in

● Installation manual OWA add-in v5
● Upgrade to Zivver OWA add-in v5
● Outlook Web Access Add-in - troubleshooting
● Unset OWAMailboxPolicy

Product Compatibility Guide

● Product Compatibility Guide

SMTP Gateway

● Connect to the Zivver SMTP Gateway
● Custom SMTP Relay
● Mail Submission

Service Level Agreement

● Uptime

Single Sign-On

● Single Sign-on Setup
● SSO with Google G-Suite
● SSO with HelloID
● SSO with Microsoft Azure Active Directory
● SSO with Okta
● Synchronize "objectGUID" with AD Connect in hybrid AD configurations
● How to update Zivver SAML metadata and verify in ADFS
● SSO with Microsoft AD FS
● SSO with Microsoft AD FS internal network only
● Use IP-addresses to whitelist Zivver in identity provider or firewall
● Use Zivver Trusted Networks with identity provider for SSO
● User log out at update ZivverAccountKey
● 2FA challenge at ADFS login
● 2FA exemption not possible
● AADSTS50105 at login with Azure AD
● AADSTS65005 Misconfigured application at Azure login
● ADFS metadata URL
● Cannot login automatically through SSO with virtual machine
● Correct ZivverAccountKey from IdP
● Error "the IdP Sent us the status code ... Responder" at login
● Error new users app.zivver.com could not be downloaded
● Failure of single sign-on login
● SAML error "error ... Requester" MSIS7070 at SSO login
● SAML error "error ... Responder" at login to ADFS
● SSO login causes "SAML response was not properly signed"
● SSO login causes "warn Response wasnt properly signed ... " or HTTP400
● SSO login shows "SAML response is not valid before" or HTTP400
● Single Sign-On - Troubleshooting login problems with ADFS
● Single Sign-On - Troubleshooting login problems with Azure AD

Synctool V1

● Synchronising functional accounts from Active Directory in V1
● Synchronising functional accounts from Exchange (via PowerShell) in V1
● Synchronising personal accounts from Active Directory in V1
● Synchronising personal and functional accounts from an Excel file
● Synctool V1
● Synctool V1 installation instructions

Synctool V2

● 01. Synctool
● 02. Prerequisites Synctool
● 03. Synctool installation instructions
● 04. Open existing and create new Synctool profiles
● 05. Synctool Profiles
● 06. Synctool Target (Zivver)
● 07. Synctool Sources
● 07a. Synctool LDAP sources
● 07b. Synctool Exchange sources
● 07c. Synctool Excel or CSV-file sources
● 08. Synctool Syncing
● 09. Synctool Logging
● 10. Automated Synctool synchronisation using Windows Task Scheduler
● 11. Start a manual synchronization
● Synctool release notes
● Update the Zivver Synctool

Synctool troubleshooting

● Synchronization log errors
● Synctool Error Found source and target mismatch
● Synctool cannot open a target file
● Synctool configuration changes are not saved
● Synctool will not start or run
● Troubleshooting access permissions for functional accounts
● Why is a normal account not created or disabled by the Synctool?

WebApp

● Zivver WebApp - Administrator manual
● Bring your own support
● Email Security Policies
● Account recovery when 2FA is lost
● Add trusted network
● Change email address as administrator
● Create functional account
● Delegate access to another user
● Do DMARC checks
● Grant and revoke access to functional accounts
● How to add a second administrator account
● How to adopt accounts for claimed domain
● How to claim a domain in Zivver
● Inviting colleagues without SSO
● Inviting users in your organization using SSO
● Merge accounts
● Rich text support in Zivver notification messages
● Sent Zivver mails from your own domain
● Set up conversation starters
● Suspend an account

Zivver Chrome Extension for Gmail - Administration

● Chrome Extension installation manual for Google Workspace
● Configure a service account in Google Workspace for the Zivver chrome extension
● Troubleshoot Chrome Extension