Frequently Asked Questions
How can I reset my password?
How can I use ZIVVER in a shared mailbox?
How do I reset my additional login method?
How do I set up a second login method (2FA)?
There's a problem with my authenticator app. How do I recover my account?
Why do I have to set a ZIVVER password for my admin account, even though I have enabled SSO?
Why doesn't the recovery code work?
Why is the ZIVVER button gone?
Manuals
Integrations
Evry
Mobile App Manuals
ZIVVER Mobile App Installation Manual for Intune
OWA Manuals
ZIVVER Outlook Web Access Add-in - Installation manual
ZIVVER Outlook Web Access Add-in - Installation troubleshooting
ZIVVER Outlook Web Access Add-in - installation troubleshooting
Office Plugin Manuals
Office Plugin Installation Manual for Microsoft Intune
ZIVVER Office Plugin - Installation Manual
ZIVVER Office Plugin - User manual
ZIVVER Office plugin - Troubleshooting
ZIVVER Office plugin - Troubleshooting disabled plugins
Single Sign-On
SSO with Google G-Suite
SSO with Microsoft AD FS
SSO with Microsoft Azure Active Directory
SSO with Okta
Single Sign-On - Troubleshooting
Single Sign-On - Troubleshooting login problems with ADFS
Single Sign-On - Troubleshooting login problems with Azure AD
Synctool
Automated SyncTool synchronisation using Windows Task Scheduler
SyncTool installation instructions
Synchronising personal accounts from Active Directory
Synchronising personal and functional accounts from an Excel file
Synctool troubleshooting
Troubleshooting access permissions for functional accounts
WebApp
Administrator manual
Users manual
Quick Reference Cards
Administrators
Account recovery when 2FA is lost
Create functional account
Grant and revoke access to functional accounts
How to add a second administrator account
Inviting colleagues without SSO
Inviting users in your organization using SSO
Set up conversation starters
Setup business rules
Suspend an account
General
2FA Setup with Chrome Authenticator
2FA Setup with SMS
Accessing a functional account in the ZIVVER WebApp
Make a ZIVVER account
Open a ZIVVER message using a verification email
Open a ZIVVER message using an SMS code
Open a ZIVVER message using an access code
Reset password
Restore access to messages with and without recovery code
Save or print a ZIVVER message
Verification methods
Warning levels - Business rules
Mobile App
Set up an authenticator app as 2FA in ZIVVER Mobile App
OWA
Forward a ZIVVER-message in OWA
Send a message with ZIVVER OWA Add-in
Office Plugin
Business rules
Installing ZIVVER Office Plugin
Message is not displayed properly - Your account is not activated in the plugin
Personal settings
Re-enable Plugin in Outlook 2010
Re-enable plugin in Outlook 2013 and 2016
Revoke access to a secure ZIVVER message
Securely mailing external recipients
Send BCC messages with ZIVVER
ZIVVER email forwarding
Webapp
Set up recipient verification in the WebApp
ZIVVER-account verwijderen
Service Level Agreement
Uptime
Nederlands
English
Deutsch
Clear History
navigation
ZIVVER Documentation portal
Manuals
Quick Reference Cards